About Innovative Home Concepts
Family-owned since 2005. Women-led. Three generations in the home improvement trade. McHenry County’s most certified exterior remodeling contractor.
Three Generations of Home Improvement
The Wilborn family has been in the home improvement trade since 1974, when Rhett’s father launched Rainyday Gutter Company while working as a baggage handler at O’Hare Airport. That entrepreneurial spirit and blue-collar work ethic defined the next three generations.
Rhett grew up in the trades — working as a teenage laborer, then crew leader, then estimator before founding Innovative Home Concepts in 2005 from a small office on Route 176 in Crystal Lake. Same location today. Same phone number. Same family running it.
Courtney Wander runs the day-to-day operations as General Manager — making IHC a women-led business, which isn’t something you see often in the exterior remodeling trade. Together, they’ve built IHC on two principles Rhett learned from his father: do the job right the only way, and your word is the most important thing you have.
That philosophy has produced 300+ five-star Google reviews, Best of Fox Valley awards every year since 2011, and a roster of McHenry County homeowners who call back for their second and third projects.
The IHC Approach
Certifications That Matter
James Hardie Preferred Remodeler. Andersen Elite Contractor. LP SmartSide Preferred Installer. CertainTeed ShingleMaster. Exclusive GutterShutter dealer for McHenry and Lake County. These certifications aren’t purchased — they’re earned through installation quality audits and ongoing training. No other contractor in McHenry County holds all of them.
Women-Led
IHC is a women-led business. That matters not because of the label, but because of the perspective it brings — attention to communication, detail, and the homeowner experience from first call through final walkthrough. In a trade dominated by “sign here and we’ll get to it,” we do things differently.
Storm Damage Insurance Help
Our sister company, IHC Public Adjusters—a separately licensed Illinois public adjusting firm—has been handling storm damage insurance claims since 2006. Most contractors hand you an estimate and wish you luck with your insurance company. Their team files the claim, meets the adjuster, and fights for full coverage (financial relationship disclosed in writing per 215 ILCS 5/1575).
Community Rooted
We’re members of the Crystal Lake, Woodstock, and McHenry Area chambers of commerce. We sponsor youth sports teams throughout the county. The Wilborn family also owns Foxhole Pizza and Pub on Elm Street in McHenry. This isn’t just where we work — it’s where we live, eat, and raise our families.
Award-Winning Since 2011
Best of Fox Valley winner every year since 2011. Readers Choice Award 2025 for Windows & Doors. Remodeling Magazine Big 50. Qualified Remodeler Top 500. A+ BBB rating. We don’t chase awards. They come from doing the same quality work, year after year, for the same community.
Exclusive Products
Two gutter products no one else sells locally: GutterShutter and Raindrop gutter guards. The InnoMAXX roofing system — our proprietary installation method with extended warranty coverage. We carry products you can’t find at the competition.
A Real Showroom
Most contractors show up with a binder of samples. We have a full showroom at our Crystal Lake office where you can see and touch every product we install — James Hardie, LP SmartSide, Andersen windows, roofing materials, gutters, and more. No other exterior remodeling contractor in McHenry County has one.
The People Behind the Work
IHC isn’t one person with a truck. We have a full team — estimators, project managers, installation crews, and office staff — dedicated to getting your project done right.
Courtney Wander — General Manager
Known around the office as the straw that stirs the drink, Courtney has been with Innovative since 2006 and runs every moving piece of the day-to-day operation — accounting, appointment setting, staff management, and the thousand small things that keep a remodeling company running without missing a beat. From scheduling crews to making sure every homeowner feels heard, she’s the reason IHC runs the way it does.
A McHenry native who still lives in McHenry, Courtney is deeply wired into the community. She’s an active member of the McHenry Area Chamber of Commerce and their Bromance networking group, served on the board of the McHenry Township Junior Warrior football program, and is a fixture on the sidelines of the Junior Warrior basketball program. She’s also a partner in Foxhole Pizza and Pub in McHenry, where she handles social media and accounting — because apparently running one business wasn’t enough.
She’s a mom of four — Ryleigh (who works alongside her at IHC as Production Manager), Aiden, Albe, and Olive. Her leadership makes IHC a women-led business, a genuine rarity in the exterior remodeling trade — and the kind of thing that doesn’t happen by accident. She’s the type of woman who gets nominated for Northwest Herald Woman of Distinction awards.
Rhett Wilborn — President & Founder
Rhett didn’t just choose construction — he was born into it. At age three, his father launched Rainyday Gutter Company from scratch while working as a baggage handler at O’Hare Airport, instilling an entrepreneurial spirit and blue-collar work ethic that would define Rhett’s entire career.
Nearly four decades later, that foundation has grown into Innovative Home Concepts, McHenry County’s most trusted name in exterior remodeling. From working as a teenage laborer to leading a family enterprise that’s served over 5,000 homeowners, Rhett has built his reputation on two unwavering principles learned from his father: do the job right the only way, and your word is the most important thing you have.
He holds an Illinois public adjuster license and personally oversees the storm damage division. When he’s not on a roof or fighting an insurance company, you’ll find him at Foxhole Pizza and Pub in McHenry — a family business he co-owns with Courtney, Skyler, and Ryleigh — at a McHenry County chamber event, or coaching youth sports.
- Industry Experience: Since 1987 (2nd generation contractor)
- Education: Crystal Lake South High School (1989), University of Iowa (1993)
- Recognition: Remodeler Big 50 (2018), Best of the Fox winner 10 of last 15 years
- Key Credentials: Only Andersen Elite Contractor and James Hardie Preferred Contractor in McHenry County
Jed Smith
Service Manager
Whether it’s a repair, an inspection, or a warranty issue, Jed is on the job. Honest and experienced, our service manager will take care of you.
Skyler Wilborn
Sales
Third generation in the exterior remodeling business, Skyler has the knowledge and patience to quote your projects and train our team of independent sales reps to do the same.
Payton Collins
Sales
A long-time friend of the Wilborn family, Payton brings honesty, genuine care, and the kind of attitude you want on your side when planning a project. He’s new to the exterior remodeling industry but is quickly mastering every product IHC carries and learning how to best serve our clients.
Nathan Druml
Gutter Expert
If your issue has anything to do with gutters or downspouts, Nate is the guy to talk to. Nate has been installing gutters since 1995 and is one of the nicest people you’ll ever meet.
Ryleigh Morton
Production Manager
Ryleigh is organized and a great communicator — both traits that make her an excellent production manager. When you become a client, you’ll really get to know Ryleigh.
Jen Blank
Customer Service
Jen brings an extensive background in marketing and customer service to the IHC team. After spending the last few years as a librarian and substitute teacher in the McHenry school district while raising her children, she’s returned to what she does best — making sure every customer feels heard, informed, and taken care of.
More Than a Contractor
We believe the best way to earn a community’s trust is to be part of it.
Chamber of Commerce Memberships
Active members of the Crystal Lake Chamber of Commerce, McHenry Area Chamber of Commerce, and Woodstock Chamber of Commerce. We show up to meetings, sponsor events, and support other local businesses.
Youth Sports Sponsorship
We sponsor local youth sports teams throughout McHenry County, including the McHenry Junior Warriors football team. You’ll see the IHC name on jerseys at football fields, baseball diamonds, and soccer fields across Crystal Lake, McHenry, and Woodstock.
Community Events
You’ll spot our trucks at the Shamrock on the Fox parade, McHenry Fiesta Days, 4th of July parades, McHenry County home shows, and local chamber events. We participate because we live here — not because it’s a marketing strategy.
Local Business Owner
The Wilborn family also co-owns Foxhole Pizza and Pub at 3308 W Elm Street (Route 120) in McHenry — a local favorite in the historic Riverside Hotel building since 1864. Supporting local means being local.
Certifications & Awards
| Certification / Award | Issuing Organization | What It Means |
|---|---|---|
| James Hardie Preferred Remodeler | James Hardie Building Products | Factory-audited installation quality. Full warranty eligibility. Only certified installer in McHenry County. |
| Andersen Elite Contractor | Andersen Windows & Doors | Top-tier window installation. Better pricing and warranty for homeowners. Only elite contractor in McHenry County. |
| LP SmartSide Preferred Installer | LP Building Solutions | Certified for engineered wood siding. Installation meets manufacturer specifications. |
| CertainTeed ShingleMaster | CertainTeed Roofing | Highest residential roofing credential. Unlocks SureStart Plus warranty coverage (materials + labor). |
| Exclusive GutterShutter Dealer | GutterShutter LLC | Exclusive dealer for McHenry County and Lake County, IL. Only source for GutterShutter locally. |
| Illinois Licensed Public Adjuster | State of Illinois | Sister company IHC Public Adjusters (separately licensed IL firm) handles claim filing, negotiation, and settlement on behalf of homeowners (financial relationship disclosed per 215 ILCS 5/1575). |
| Best of Fox Valley | Northwest Herald / Shaw Media | Community-voted award. Winner every year since 2011. |
| Readers Choice Award 2025 | Local media readers’ vote | Voted top Windows & Doors contractor by local readers. |
| A+ BBB Rating | Better Business Bureau | Highest rating for business practices and customer complaint resolution. |
| Remodeling Magazine Big 50 | Remodeling Magazine (Hanley Wood) | National recognition for top 50 remodeling companies. |
| Qualified Remodeler Top 500 | Qualified Remodeler Magazine | National ranking of top remodeling firms by revenue and reputation. |
“Innovative Home Concepts did my roof, gutters, siding, facia and wrap! They not only did an amazing job, but they were awesome at getting my insurance to cover it. I strongly recommend them for your exterior needs!”
Ready to Work with McHenry County’s Most Certified Contractor?
21 years. 300+ five-star reviews. More manufacturer certifications than any contractor in the county. Let’s talk about your project.
Family-owned since 2005 • Women-led • Crystal Lake, IL
Frequently Asked Questions About IHC
Who owns Innovative Home Concepts?
Innovative Home Concepts is owned by Rhett Wilborn, who founded the company in 2005. IHC is a women-led, family-owned business based in Crystal Lake, IL. Rhett’s daughter Courtney Wander serves as General Manager and son Skyler Wilborn works in sales.
How long has IHC been in business?
IHC has been in business since 2005 — over 20 years of exterior remodeling experience in McHenry County and the surrounding area. We’ve completed thousands of siding, roofing, window, and gutter projects throughout northern Illinois.
What manufacturer certifications does IHC hold?
IHC holds five major manufacturer certifications: James Hardie Preferred Remodeler, Andersen Elite Contractor, LP SmartSide Preferred Installer, CertainTeed ShingleMaster, and Exclusive GutterShutter Dealer. We are the only contractor in McHenry County with all five.
What areas does IHC serve?
We serve all of McHenry County, Lake County, and parts of northern Cook and Kane counties. Our main office is in Crystal Lake, IL. We regularly work in Crystal Lake, McHenry, Woodstock, Algonquin, Huntley, Barrington, Cary, Lake in the Hills, and surrounding communities.
Does IHC offer free estimates?
Yes. Every estimate is free with no obligation. We come to your home, measure, inspect existing conditions, bring material samples, and provide a detailed written quote. There is never any pressure to decide on the spot.
Is IHC licensed and insured?
Yes. Innovative Home Concepts is fully licensed, bonded, and insured in the state of Illinois. We are A+ rated by the Better Business Bureau and maintain a 4.9-star average across 300+ Google reviews.
Can IHC help with storm damage insurance claims?
Yes. Our sister company, IHC Public Adjusters, is a separately licensed Illinois public adjusting firm (per 215 ILCS 5/1575). They handle your insurance claim from filing through final payment, using the same Xactimate software insurance companies use.
See It Before You Buy It
Most contractors show up with a binder. We have a full showroom. Stop by our Crystal Lake office to see and touch every product we install — no appointment needed.
Innovative Home Concepts, Inc.
4410 IL-176, Ste 1
Crystal Lake, IL 60014
Phone: (815) 356-9020
Email: info@innovativehomeconcepts.com
Monday–Friday: 9:00 AM – 4:00 PM — Walk-ins welcome













