Roof Project, Damaged by Hail, Paid by Insurance, Installed by Innovative

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A Crystal Lake Roofing Project Success Story

The video above is an interview with a real Innovative Home Concepts customer. His name is Vic and Innovative installed a new roof for him on his Crystal Lake home.

Vic searched for roofing contractors in Crystal Lake on the internet. He met with three different local roof companies but chose Innovative for his project. As he says in the video, he chose

Needs Replacement

Innovative because of his project manager, Aaron Nichols.

After performing a thorough exterior inspection, Aaron was able to show Vic that his roof was indeed in need of replacement. He also was able to show him that he had hail damage on his shingles. And since Innovative has been helping homeowners in the Chicagoland area through the insurance restoration process for over 10 years, Aaron was able to help Vic get his roof restored.

Unlike most roofing contractors, Innovative is a full service restoration contractor. They know how the process works and the type of damage that is covered by insurance policies. In Vic’s case, Aaron was able to help him from start to finish, from making the initial claim, the right way, all the way through the final walk around to ensure Vic was thrilled with the work.

roof vent dinged up by Crystal Lake hail storm

Hail Damage on Roof Vent

One extra service that Innovative offers at no charge is representing the homeowner, as the homeowner’s advocate contractor, when dealing with representatives of the insurance company. For example, when Vic’s insurance adjuster came out to inspect the property, Aaron was there to make sure the adjuster saw all of the damage to the components of the roofing system. This is vitally important in order to ensure a proper and long lasting roof replacement.

After all was said and done, Vic was a very happy customer. He liked the way all the people he dealt with at Innovative were nice and helpful. He liked how Aaron went above and beyond to help him out. And he thought the installation crew was great.

Now Vic has a new IKO architectural shingle roof that was paid for by his insurance company and all Vic had to pay was his deductible.

If you need a new roof, Innovative can provide you with a professional inspection and price quote. If they do find that your roof was damaged by wind or hail, they will help you and guide you through the insurance claim process and get your roof restored.